The role of a manager includes many different elements but when it comes to managing performance there are three parts to your task of ensuring your team does the best possible job: Allocate the work, or task, to be completed by the team member/s making sure you set SMART objectives or KPIs Monitor their progress against the KPIs or objectives that have been set Give feedback on their performance – this includes the ‘what and the ‘how’ (the results they have achieved and their behaviours in doing it)