Whether you’re looking to put customer service in to your e-mails or simply want to ensure you create a professional image, this course will help you get your message across accurately in writing.
Key areas include style, layout, tone, language and grammar. This course will help you produce effective e-mails, applying the rule of K.I.S.S. ‘Keep It Short and Simple’.
E-mails will become easier and quicker to write, and much more effective. Your e-mails will be clearer and easier to read, empathetic, waffle free and to the point, and more motivating for the reader to read.
You can view a breakdown of the course HERE, or alternatively download details of the course below: