How To Survive Change In The Workplace

Who this course is aimed at

Employees and junior managers who are/will experience a change in the workplace.

Change Management – Surviving Change

Course Aim

To provide attendees with the tools necessary to help smooth the impact of change upon them and their colleagues, helping reduce the ‘pain’ of change and encourage self-motivation.

Course Overview

  1. Customer Service Chain
  2. Raising The Stakes: why is it important to keep striving to improve what we do and how we do it?
  3. Exploring the impact of organisations who have and haven’t changed over the years.
  4. Our challenge.
  5. Business Change: exploration of what changes have/are happening at present
  6. The Change Curve.
  7. Responding To Personal Feelings Towards Change.
  8. Responding Positively To Change.
  9. Your Impact On Others: identification of how negative attitudes can impact on others as well as ourselves
  10. Positive Attitudes: why is having a positive attitude so important?
  11. The Attitude Cycle: I’m not being negative but………..
  12. Circle of Influence and the Circle of Concern.
  13. How people interpret your attitude: voice, words and body language.
  14. Keeping yourself motivated.
  15. Action planning for their return to the workplace.

WHAT TO DO NEXT

This course will be tailored to suit the needs of your people and your own in-house standards
will be included and reinforced during the training.

Please contact find out how this course can help your organisation.

Contact: Neville Beardsmore

Tel: 0121 247 5736 / 07984 030 180

E-mail: neville@cfatraining.co.uk

We look forward to hearing from you.